Privacy Policy

Effective date: October 20, 2026

Village Co-Parenting, Inc., a Delaware corporation, 31 Lexington Ave #2, Florence, MA 01062. Contact: support@villagecoparenting.com.

The short version

Your family’s information belongs to your family. We collect only what Village needs to keep both homes on the same page, we protect it, and we never sell it. You decide who sees what. You can ask for a copy of your information, and you can delete it at any time.

1. Who we are and what this covers

Village (“Village,” “we,” “us”) is a co-parenting coordination app operated by Village Co-Parenting, Inc. This policy covers the Village app and the villagecoparenting.com website. “You” means the person using Village.

2. Who Village is for

Village is for adults 18 and older who are co-parenting, and for the family members and caregivers (“villagers”) they invite. Village is not directed to children, and children do not create or hold accounts. Parents may add information about their own children to coordinate their care, and we rely on the parent’s authority to provide it.

3. Information we collect

Information you give us

• Account details: your name and email address, from Google Sign-In, Apple Sign-In, or the email and password you set. Passwords are stored only by our sign-in provider, in hashed form.
• Profile photo: if you add one.
• Household details: who your co-parent is, your custody schedule and exchange times, calendar events, tasks, notes, items and which home they are at, packing lists, needs and gift ideas, and the invitations you send.
• Children’s information you enter: first name, birthday, a color tag, a photo if you add one, belongings, and profile details such as sizes.
• Children’s care and health notes: for example allergies. See section 4.
• Weekly photos: photos you choose to share with your family in the app.
• Emergency contacts: a name and phone number for someone you choose. See section 5.
• Home town: the town you pick for weather-based packing suggestions. See section 6.
• Messages you send us, such as support emails.

Information collected automatically

• Account identifiers: your sign-in account ID and, if you subscribe, a subscription account ID from RevenueCat.
• Push notification token and device type, so we can send the reminders you turn on.
• Performance data: app version, device model, operating system, country, carrier, network type, and timing for app start-up and network requests. We use this only to keep Village fast and working. It is not tied to your account.
• Crash reports: technical details about a crash, so we can fix it. Not tied to your account.
• Security logs: our hosting provider records standard request details, such as IP address, to protect the service.

We do not use advertising identifiers, we do not use analytics to profile you or your children, and we do not track you across other apps or websites. We do not collect precise GPS location, and we do not read the contacts or photo library on your phone. Village only sees photos you choose to upload.

Information from services we use

Your sign-in provider shares the basic profile you authorize, and Apple, Google and RevenueCat tell us your subscription status. We never receive your payment card number.

4. Children’s care and health information

A parent can record a child’s allergies and care notes so both homes can keep the child safe. We use this only to coordinate your family’s care. We never use it for advertising or profiling, and we never sell it. Only the family members you have given access can see it.

Consumer health data notice. Some state laws, such as Washington’s My Health My Data Act, treat this kind of information as consumer health data. We collect it only when you choose to enter it, use it only to provide Village to your family, share it only with the service providers in section 8 that store it for us, and never sell it. You can view, change or delete it in the app at any time, or ask us at support@villagecoparenting.com.

5. Emergency contacts

If you add an emergency contact, you give us that person’s name and phone number so your family can reach them. Please add only people who would expect it. We use this information only for that purpose and never contact that person ourselves.

6. Home town and weather

If you pick a home town, we store it with a location rounded to about one kilometer, your country and your time zone. We use it to show weather and suggest what to pack. To find towns as you type, your search is sent to GeoNames. To get the forecast, the rounded location is sent to Apple WeatherKit. You can clear your home town at any time.

7. How we use your information

We use your information to run Village and its features, to sync it between the two homes and the people you invite, to send the reminders and service emails you need (invitations, receipts, password resets and account notices), to manage your subscription, to keep Village secure, to respond to you, and to meet legal duties. If you sign up on our website, we may send product updates, and you can unsubscribe at any time.

8. How we share it

We share information only in these ways:

• With the people you invite. Your co-parent sees the shared family space: children, schedule, events, tasks, items, notes and lists. Your co-parent can see which plan covers your family, but never your payment details. Villagers see only the view and access level you choose for them. Villager invite emails include your children’s first names.
• With service providers who run Village for us, and only for that purpose: Google Firebase (database, sign-in, file storage, server functions, push notifications, performance monitoring and crash reporting), Apple and Google (sign-in and app store billing), RevenueCat (subscriptions), Postmark (app emails), MailerLite (website signups), Apple WeatherKit (forecasts) and GeoNames (town search).
• When the law requires it, or to protect someone’s safety.
• If Village is ever part of a merger or acquisition. Your information would stay under this policy, and we would tell you first.

We never sell your personal information, and we never share it for advertising.

9. How we protect it

We encrypt information in transit and at rest, require sign-in, use server-side security rules that limit what each person can see, keep billing secrets on our servers only, and verify every billing message we receive. No system is perfect, but protecting your family’s information is built into how Village works.

10. How long we keep it

We keep your information while your account is active.

• Deleting your account: you can delete your account in the app or by emailing us. If you share a family space with a co-parent, deleting your account removes you, your personal details and your own weekly photos. The shared children, calendar, notes and lists stay with your co-parent. If you are the last parent in the space, the whole space is deleted. We finish deleting or de-identifying your information within 60 days, except limited records we must keep for legal, security or accounting reasons.
• If a subscription lapses: the family space becomes read-only right away, so nothing is lost. Either parent can restart or take over the subscription. At day 30 the space locks. After day 60 it is scheduled for deletion and permanently erased within about a week.

Your information is stored and processed in the United States.

11. Your choices and rights

You can view and edit your information in the app, turn notifications on or off in your phone’s settings, clear your home town, delete your account, and unsubscribe from marketing email. To ask for a copy of your information, or to make any other privacy request, email support@villagecoparenting.com. We will confirm the request comes from your account, respond within 45 days, and never treat you differently for asking.

If you live in California or another state with a consumer privacy law, you have the rights that law gives you, which may include the right to know, access, correct and delete your information. We do not sell or share personal information for cross-context advertising, and we limit sensitive information, such as children’s health notes, to providing Village.

12. Children’s privacy

Village does not knowingly let anyone under 18 create an account. Parents enter information about their own children and can review, change or delete it in the app. If you believe a child has created an account, email support@villagecoparenting.com and we will remove it.

13. Our website and cookies

Our website uses a few cookies to work properly and, only if you allow it, to understand general traffic. The banner on the site lets you accept or decline.

14. Changes to this policy

If we make a meaningful change, we will update the effective date and tell you in the app or by email.

15. Contact

Questions about privacy? Email support@villagecoparenting.com, or write to Village Co-Parenting, Inc., 31 Lexington Ave #2, Florence, MA 01062.